TERMS OF USE


Welcome and thank you for visiting this website, which is owned and operated by Scramble City Comics, Inc.
 
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE. YOUR ACCESS AND/OR USE OF THIS SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS. IF YOU DO NOT FULLY ACCEPT THESE TERMS, DO NOT USE OR ACCESS THIS SITE.
 
Site policies:
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time.
All items and quantities ordered are subject to availability at the time of fulfillment, including, but not limited to, occasions in which an item is allocated by a supplier/publisher/manufacturer.
Scramble City Comics, Inc. reserves the right to modify or cancel any order that cannot be fulfilled.
You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all purchases that occur under your account or password.  If you are under the age of 18, you may purchase goods on scramblecitycomics.com only with the involvement of a parent or guardian. 


Please review our Privacy Policy here. 


Returns and refunds:
Due to the collectibility of the comics and merchandise we sell, we are unable to accept returns on comic books, back issues, and books. If you are uncertain about the grade of your comic book, please review our Grading Glossary, which details how Scramblie City Comics grades all comics. While we do not grade our graphic novels, books, and magazines, and they are stored and handled with great care, no guarantee of the condition is made. Over time, shelf wear and small cosmetic dings and dents may be possible. If you still feel you’ve received a damaged or mis-shipped item, please contact us at Joel_Isenberg@scramblecitycomics.com and we can look into this. Please be aware that we need to be contacted within two weeks of the delivery date of an order to resolve any potential order issues.
Disputes:
By purchasing from Scramblecitycomics.com, you consent to the exclusive jurisdiction of the courts of Twin Falls, in the state of Idaho.
Any controversy or claim arising out of or relating to any purchase from Scramble City Comics, Scramble City Comics, Inc., or scramblecitycomics.com shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial or other Arbitration Rules, rather than in court, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.  You agree that the location of the arbitration will be in the City of Twin Falls, in the State of Idaho.
Scramble City Comics reserves the right to reject orders and or terminate/suspend accounts of individuals for any reason and at its sole and absolute discretion, including those of individuals who are inappropriate/abusive in their calls and messages. 

GENERAL INFO

Holiday Hours
Christmas Eve
Hours: 10:30 AM-7:30 PM
Christmas Day
Closed
New Year's Eve
Hours: 10.30 AM - 7:30 PM
New Year's Day
Hours: 10:30 AM-7:30 PM
 

PAYMENT METHODS

FAQ

 

Frequently asked questions

When will my order Ship (Domestic Shipping Only)?


Orders containing New Releases that are submitted in advance (Wednesday through Tuesday evening) for Wednesday new releases are generally shipped with in 1 Business Day of the New Release Day (Wednesday). Orders not containing New Releases are being shipped with in 1 Business Day of the order being recieved (excluding weekends and holidays). These are estimated timeframes and can be affected by inclement weather, sales, holidays, or increased order volume. Please note that problems relating to credit card status or billing information provided by the customer can delay shipping.




What are your shipping methods? (Domestic Shipping Only)


During checkout, you will be given the option to choose between USPS First Class Mail (for items total shipping weight of 13 oz. or lower) or Priority Mail (for total items shipping weight of 14 oz or more). All domestic orders are often shipped within 24-48 hours (excluding weekends and holidays). While we always will work our hardest to get your order shipped within 24 hours, there are sometimes periods of high volume; such as Holidays and site-wide sales that could delay processing. Please contact our Customer Service team if you have any questions about when your order may be shipped. EXCEPTION: New releases ordered in advance will be shipped on Wednesday (new release day). Please note that problems relating to credit card status or billing information provided by the customer can delay shipping. Shipping Method- You always have a choice while placing an order to choose any of the shipping methods we offer. Economy Mail is the least expensive, but if you’re looking for more secure methods or faster methods of shipping you can always choose: UPS Ground, USPS Priority Mail, or any of the other shipping methods we offer.




What are your shipping rates?


The USPS calculator is used to provide our customers an approximate, dynamically-calculated shipping rates based on the weight and dimensions of the order, and on the shipping cost to and from addresses. The price is a close estimate, however, actual shipping costs may vary based on number of items ordered and the order's total shipping weight.

We are constantly looking for newer ways to provide our customers the best possible shipping options at the best value and will continually update our shipping prices as more cost effective options open up.




Can I order items on your website and pick them up in-store?


Go to scramblecitycomics.com, make your selections, choose SCRAMBLE CITY COMICS. There is a $10.00 minimum order, after applicable discounts. You will receive an email when your order is ready for pick up. When you arrive for pick up, just ask at the front counter. We’ll ask to see ID, and for the order number, the staff will give you your order. Start shopping! Enjoy your comics, and thank you for your support!